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Configuration Files Symbolic Machine Names: /etc/hosts Network Names: /etc/networks Network Protocols: /etc/protocols Network Services: /etc/services Setting the Host Name The Loopback Driver Managing ARP Using ifconfig The inetd Daemon The netstat Command Communications End Points Network Interface Statistics Data Buffers Routing Table Information Protocol Statistics The ping Utility Tracing a Connection Summary Q&A — 7 — TCP/IP Configuration and Administration Basics Although TCP/IP works transparently for the user, occasionally communications seem to be slow and TCP/IP is suspected as the cause. Most users are impatient and expect things to happen right away, so delays for any reason lead to frustration. Rather than sit and wait, most users like to be able to verify that a connection to a remote machine is active and a delay is caused by network traffic instead of a system failure. At the least, most users would like to understand why a session is progressing slowly. TCP/IP has several utility programs that provide status information and performance statistics. Also available are several debugging programs and options to enable a developer or knowledgeable user to trace a problem. This chapter examines the basic set of these tools. Although TCP/IP is a standard, there are many different implementations of the protocol family. Most versions have the basic toolset discussed today, although some might alter names and output to their own liking. All network addresses and machine names in this chapter are chosen at random and do not represent any particular network. Because the network addresses used might correspond to a real network, you should not use them in any experimentation, or you might incur the wrath of a system administrator! Not all the commands shown in this chapter are available to regular users (as opposed to system administrators) on all systems, although some system administrators do enable some access to the utilities for checking connection and TCP/IP status. The commands are presented here to show the debugging and diagnostic capabilities available to the TCP/IP user and administrator. The commands are not covered in exhaustive detail but are intended to complete the TCP/IP picture for you. Many of these programs and utilities are seen again later in this book when I set up a sample TCP/IP network. Configuration Files Several files are involved in the complete specification of network addresses and configuration for TCP/IP. For illustrative purposes, a UNIX system is used as the standard here, although a few other operating systems are mentioned as appropriate. Other operating systems use different filenames, but the purpose of the files is usually the same. You might have to check with your operating system documentation to identify the files used for each purpose. UNIX allows comments on every line of these configuration files, as long as they are prefaced by a pound sign (#). If you see this character in your own system's configuration files, you should note that it is not part of an entry. With many operating systems, the default configuration files have many entries, most of which are commented out until the system administrator removes the comments. You might not be able to examine the files or run the utilities mentioned in this chapter because of security restrictions. If you edit the configuration files, make sure you do not make any unintentional changes! Make backups of all the files before you make any changes to your systems. Symbolic Machine Names: /etc/hosts Whenever a symbolic name is used as a target address by an application, there must be some method to resolve that name into a network address. An ASCII file is commonly used with the symbolic names matched to network addresses. This does not apply when the Yellow Pages (YP), Network Information Services (NIS), or the Domain Name Server (DNS) is used; they use their own configuration files. On UNIX systems, the file /etc/hosts is used to hold the network addresses, as well as one special connection called the loopback (which is examined later in this chapter in the section titled "The Loopback Driver"). The loopback connection address is usually listed as the machine name loopback or localhost. The file /etc/hosts consists of the network address in one column separated from the symbolic name in another. The network addresses can be specified in decimal, octal, or hexadecimal format (although decimal is the most common). More than one symbolic name can be specified on a line by separating the names with either space characters or tabs. The /etc/hosts file can be as long as necessary to contain all the symbolic names used on the local machine; they do not need to be presented in any order. A sample UNIX /etc/hosts file is as follows: # network host addresses 127.0.0.1 localhost local tpci_server 157.40.40.1 tpci_sco1 157.40.40.2 tpci_sco2 157.40.40.3 tpci_hpws1 157.40.40.0 tpci_server tpci_main tpci 47.80.157.36 bnr.ca BNR bnr 191.13.123.4 kitty_cat 205.150.89.1 roy_maclean big_roy 210.24.47.128 bobs_machine As you can see, the file is made up of two columns. The first column gives the IP address of a machine, and the second (separated by one or more whitespace characters) gives the machine's name. If several names can be used to identify the remote machine, they are listed on the same line, separated by whitespace. For example, the remote machine with IP address 205.150.89.1 can be addressed as either roy_maclean or big_roy. Whenever either of those names is used in a command (such as an FTP or Telnet application), this file is used to match to the proper IP address. A system or network administrator can update the /etc/hosts file at any time, and changes are effective immediately (so the machine doesn't have to be rebooted to effect the changes). Whenever a symbolic name is specified by a user or an application, the /etc/hosts file is always searched first for a matching name, and the proper address is read from the same line. Most TCP/IP implementations on other platforms have a similar type of file to resolve IP addresses from symbolic names. NetManage ChameleonNFS running on a Windows 3.x machine, for example, uses a Host Table to match names and IP addresses. The Host Table, shown in Figure 7.1, is a graphical front-end to a file equivalent to /etc/hosts on a UNIX machine. Figure 7.1. ChameleonNFS uses a Host Table to match symbolic names and IP addresses. Network Names: /etc/networks Networks can be addressed by a symbolic name, just as machines are. To resolve the network names, another file is used that contains the corresponding network address. Typically, this file isn't accessed often, because few users want to address an entire network within their application. The network name resolution file's most common use is to specify the local network's name. UNIX systems usually use the file /etc/networks to specify symbolic network names. The format of the file provides a network symbolic name, its network address, and any alias that might be used, in much the same format as the /etc/hosts table is used for specific machines. A sample /etc/networks file is shown here: # local network names tpci 146.1 tpci_network tpci_local bnr 47.80 BNR bnr.ca tmn 123.2.21 unique 89.123.23 UNIQUE sco 132.147 SCO loopback 127 localhost The /etc/networks file layout is a little different from /etc/hosts in that the usual network name is given in the first column, followed by the IP network address, then any aliases. The last entry in this example file gives the loopback name. The first entry specifies the local machine name, its network address, and any name variants. Using this file, an application that wanted to reach the network called UNIQUE could use that name and let the operating system resolve it to the IP network address 89.123.23. Many implementations of TCP/IP on other platforms don't bother with a network name resolution file like this. Part of the reason is that the /etc/networks file has little use on a UNIX platform, and many single-user operating systems don't require the type of versatility a multiuser operating system like UNIX must supply to an entire network. Network Protocols: /etc/protocols Protocol numbers are used to identify the transport protocol to the receiving machine to enable proper decoding of the information within the datagram. With TCP/IP, the protocol number is embedded in the Internet Protocol header. A configuration file is usually used to identify all the transport protocols available on the system and their respective protocol numbers. UNIX systems use the /etc/protocols file for this purpose. Usually, this file is not modified by the administrator but is maintained by the system and updated automatically as part of the installation procedure when new TCP/IP software or services are added. The /etc/protocols file contains the protocol name, its number, and any alias that might be used for that protocol. A sample /etc/protocols file is shown here: # # Internet (IP) protocols # ip 0 IP # internet protocol, pseudo protocol number icmp 1 ICMP # internet control message protocol igmp 2 IGMP # internet group management protocol ggp 3 GGP # gateway-gateway protocol tcp 6 TCP # transmission control protocol egp 8 EGP # Exterior-Gateway Protocol pup 12 PUP # PARC universal packet protocol udp 17 UDP # user datagram protocol hello 63 HELLO # HELLO Routing Protocol ospf 89 OSPF # Open Shortest Path First Routing Protocol In this /etc/protocols file, the IP protocol is assigned protocol 0, and TCP is protocol 6. The values in this table should not be changed from their default values except when special network conditions mandate a change. If new TCP/IP services are added to the UNIX system this file resides on, new entries are made to this file by the application installation routine. There are usually no equivalents of the /etc/protocols file on other operating systems because they assume that the standard transport number is used for each protocol. Network Services: /etc/services The final common configuration file used on most UNIX systems identifies the existing network services. As with the /etc/protocols file, this file is not usually modified by an administrator but is maintained by software as it is installed or configured. The UNIX network services file is /etc/services. The file is in ASCII format consisting of the service name, a port number, and the protocol type. The port number and protocol type are separated by a slash. The port numbers for TCP/IP usually follow the conventions mentioned in the previous chapters. Any optional service alias names follow after the port numbers. A short extract from a sample /etc/services file (the file is usually quite lengthy) is shown here: # network services echo 7/tcp echo 7/udp discard 9/tcp sink null discard 9/udp sink null ftp 21/tcp telnet 23/tcp smtp 25/tcp mail mailx tftp 69/udp # specific services login 513/tcp who 513/udp whod Setting the Host Name TCP/IP requires that each machine on the network have an IP address. Usually, each machine also has a unique symbolic name; otherwise, the IP address must be used for all connections to that machine. Most operating systems have a simple program that identifies the name of the local machine. UNIX systems have the utility hostname for this purpose, as well as the uname program, which can give the node name with the command uname -n. The uname utility is usually supported in System V and compatible operating systems only. The host name is sometimes saved in a separate file that is read when the operating system starts up, or it can be read from one of the configuration files mentioned previously. The hostname is used by most protocols on the system and by many TCP/IP applications, so it is important for proper system operation. The host name can sometimes be changed by editing the system file that contains the name and then rebooting the machine, although many operating systems provide a utility program to ensure that this process is performed correctly. On many UNIX systems, the hostname and uname commands echo back the local machine name, as the following sample session shows: $ hostname tpci_sco4.tpci.com $ uname -n tpci_sco4 On the SCO UNIX system used in this example, the hostname command returns the fully qualified domain name, whereas the uname command provides the local machine name only. On a Hewlett-Packard workstation running HP-UX, both commands return only the local machine name. The exact behavior of the hostname and uname commands is therefore quite dependent on the implementation. On a Linux system, for example, the hostname command can be used to not only show the current host name setting but also to change it when used with the -S (for set) option. For example, the command hostname -S willow.tree.com changes the local fully qualified domain name to willow.tree.com. Not all versions of Linux support the -S option of the hostname command. Most TCP/IP suites for other operating systems use a simpler method of setting the host name. For example, on a Windows 3.x machine the NetManage ChameleonNFS package uses the dialog shown in Figure 7.2 to quickly set the host name. Figure 7.2. ChameleonNFS uses this dialog to set the host name. Windows NT has TCP/IP services built into the basic distribution. On a Windows NT system, the host name is specified through the Network dialog opened from the Control Panel, as shown in Figure 7.3. Both the Windows NT and Windows 3.x systems enable a change in the host name to be made effective immediately, although a system reboot is recommended to clear all configuration information held in memory. Figure 7.3. Setting the host name through the Windows NT Network Control Panel. A potential problem can occur when the local machine is multihomed, or based in several networks with a different name and IP address for each network. The single name in the configuration file in such an installation might not provide enough information to permit proper routing over all the connected networks. This problem is seldom encountered, but it does require the system administrator to set the hostname for each network carefully. Aside from the simple machine name query shown, the hostname system is a full protocol that enables access to the Network Information Center (NIC) tables to verify addresses and obtain information about the network, gateways, and hosts. It uses TCP port number 101 to connect to the NIC. This type of access is usually restricted to the network administrator. The Loopback Driver The loopback driver is probably the most fundamental and often-used diagnostic available to an administrator. A loopback driver acts as a virtual circuit, enabling outgoing information to be immediately rerouted back to an input. This enables testing of the machine's circuits by eliminating any external influences, such as the network itself, gateways, or remote machines. By convention, each machine uses the IP address 127.0.0.1 for the loopback driver (also called the localhost IP address). Every system should have a loopback driver in place whether the machine is on a network or not. This is because some applications insist on having an IP address they can access to function properly. Many license servers on a UNIX machine have this requirement, for example. Although the need for a loopback driver isn't important for non-networked Windows and similar operating system machines, a loopback driver is always installed with a TCP/IP suite. By using a loopback driver, an administrator can be sure that the local machine is working properly and that any failures are from further out. Also, some applications insist on having a loopback driver IP address in order to function properly. Loopback drivers are usually embedded as part of the operating system kernel, or sometimes as an add-on utility program. Most multiuser systems employ an embedded loopback driver. UNIX is a good example: within the kernel is a device driver specifically designed to act as a loopback driver. The loopback driver is almost always added automatically when the operating system is installed, but a few UNIX-based operating systems, including several versions of Linux, don't perform this function, and the loopback driver must be added manually by the system administrator. As previously mentioned, several configuration files on the system contain the address of the loopback's connection, such as /etc/hosts. Using the loopback driver to reroute the output stream, the network interface card (usually an Ethernet card) is bypassed. The loopback driver is useful for testing TCP/IP software installations, because it immediately shows any problems with the local configuration. This can be done before the machine is physically connected to the network or even before the networking hardware and software are installed. For example, you can use the loopback driver to test your TCP/IP configuration before it is connected to a network by using the ping command with the localhost name or IP address, as the following example shows: # ping -c5 localhost PING localhost (127.0.0.1): 56 data bytes 64 bytes from localhost (127.0.0.1): icmp_seq=0 ttl=64 time=10 ms 64 bytes from localhost (127.0.0.1): icmp_seq=1 ttl=64 time=0 ms 64 bytes from localhost (127.0.0.1): icmp_seq=2 ttl=64 time=0 ms 64 bytes from localhost (127.0.0.1): icmp_seq=3 ttl=64 time=0 ms 64 bytes from localhost (127.0.0.1): icmp_seq=4 ttl=64 time=0 ms --- localhost ping statistics --- 5 packets transmitted, 5 packets received, 0% packet loss round-trip min/avg/max = 0/2/10 ms # ping -c5 127.0.0.1 PING 127.0.0.1 (127.0.0.1): 56 data bytes 64 bytes from localhost (127.0.0.1): icmp_seq=0 ttl=64 time=0 ms 64 bytes from localhost (127.0.0.1): icmp_seq=1 ttl=64 time=0 ms 64 bytes from localhost (127.0.0.1): icmp_seq=2 ttl=64 time=0 ms 64 bytes from localhost (127.0.0.1): icmp_seq=3 ttl=64 time=0 ms 64 bytes from localhost (127.0.0.1): icmp_seq=4 ttl=64 time=0 ms --- 127.0.0.1 ping statistics --- 5 packets transmitted, 5 packets received, 0% packet loss round-trip min/avg/max = 0/0/0 ms In the preceding example I used the ping command with the -c option to specify five pings, first with the localhost name (which /etc/hosts resolves to the IP address 127.0.0.1) and then with the IP address itself. If either command had failed, it would indicate a problem with either the /etc/hosts file (if the name localhost could not be resolved) or with the TCP/IP installation (if both commands failed). Managing ARP The arp program manages entries in the system's Address Resolution Protocol (ARP) tables. You may recall that ARP provides the link between the IP address and the underlying physical address. For more information, see Day 2, "TCP/IP and the Internet." Using arp (or its equivalent in other operating systems), the administrator can create, modify, or delete entries in the ARP table. Typically, this has to be performed whenever a machine's network address changes (either because of a change in the network hardware or because of a physical move). The arp program differs considerably between implementations and is seldom used by users, so examples of its use are left to the operating system's configuration and administration documentation. Using ifconfig The ifconfig program, or one like it, enables an administrator to activate and deactivate network interfaces, as well as to configure them. Access to the ifconfig program is generally restricted to a superuser or network administrator. Changes to the configuration can usually be made only before the system is fully operational (such as in single-user mode on a UNIX system). When issued, ifconfig essentially instructs the network layer of the kernel to work with the specified network interface by assigning an IP address, then issuing a command to make the interface active on the system. Only when the interface is active can the operating system kernel send and receive data through the interface. The ifconfig program enables a network administrator to perform several useful functions on most operating systems: Activate or deactivate an interface Activate or deactivate ARP on an interface Activate or deactivate debugging mode on an interface Assign a broadcast address Assign a subnetwork mask Assign a routing method Examining all the options available to ifconfig would require several dozen pages. Because this material is rarely used and differs with each implementation, administrators are referred to their operating system documentation. As an example, the Linux version of the ifconfig command uses this general format: ifconfig interface_type IP_Address interface_type is the interface's device driver name (such as lo for loopback, ppp for PPP, and eth for Ethernet), and IP_Address is the IP address used by that interface. When used with only the name of an interface, ifconfig usually returns information about the current state of the interface, as shown in the following example. In this example, a query of both an Ethernet card (called ec0) and the loopback driver (called lo0) is performed. The status flags of the interface are followed by the Internet address, the broadcast address, and optionally a network mask, which defines the Internet address used for address comparison when routing. tpci_sco1-12> ifconfig ec0 ec0: flags=807<UP,BROADCAST,DEBUG,ARP> inet 146.8.12.15 netmask fffff00 broadcast 146.8.12.15 tpci_sco1-13> ifconfig lo0 lo0: flags=49<UP,LOOPBACK,RUNNING> inet 127.0.0.1 netmask ff000000 The preceding example shows that the Ethernet connection ec0 is active (UP), able to transmit broadcasts (BROADCAST), and is in debugging mode (DEBUG). Also, the ARP protocol is active (ARP). You may recall that a broadcast message is sent to all machines on the local network by setting the host ID address to all 1s. Once the ifconfig command has been run and an interface is active, many operating systems require the route command to be issued to add or remove routes in the kernel's routing table. This is needed to enable the local machine to find other machines. The general format of the route command on a UNIX or Linux system is this: route add|del IP_Address Either add or del is specified to add or remove the route from the kernel's routing table, and IP_Address is the remote route being affected. The current contents of the kernel's routing table can be displayed on some systems by entering the command route by itself on the command line. For example, on a Linux system that is set up only with the loopback driver, you see an output like this: $ route Kernel Routing Table Destination Gateway Genmask Flags MSS Window Use Iface loopback * 255.0.0.0 U 1936 0 16 lo The important columns are the destination name, which shows the name of the configured target (in this case only loopback), the mask to be used (Genmask), and the interface (Iface, in this case /dev/lo). You can force route to display the IP addresses instead of symbolic names by using the -n option: $ route -n Kernel Routing Table Destination Gateway Genmask Flags MSS Window Use Iface 127.0.0.1 * 255.0.0.0 U 1936 0 16 lo Not all UNIX and Linux versions show this type of output from the route command. The use of the ifconfig and route programs can be shown in the setup of a Slackware Linux system's Ethernet connection. To make the Ethernet interface active, the ifconfig command is issued with the Ethernet device name (eth0 on a Slackware Linux system) and the local IP address. For example, the command ifconfig eth0 147.123.20.1 sets up the local machine with the IP Address 147.123.20.1. The interface is the Ethernet device /dev/eth0. The interface can then be checked with the ifconfig command using the interface name: $ ifconfig eth0 eth0 Link encap 10Mps: Ethernet Hwaddr inet addr 147.123.20.1 Bcast 147.123.1.255 Mask 255.255.255.0 UP BROADCAST RUNNING MTU 1500 Metric 1 RX packets:0 errors:0 dropped:0 overruns:0 TX packets:0 errors:0 dropped:0 overruns:0 You may notice in the output that the broadcast address was set based on the local machine's IP address. This is used by TCP/IP to access all machines on the local area network at once. The Message Transfer Unit (MTU) size is usually set to the maximum value of 1500 (for Ethernet networks). Next, an entry is added to the kernel routing tables to let the kernel know about the local machine's network address. The IP address that is used with the route command is not your local machine's IP address, but that of the network as a whole without the local identifier. To set the entire local are network at once, the -net option of the route command is used. In the case of the IP addresses shown earlier, the command would be this: route add -net 147.123.20.0 This adds all the machines on the network identified by the network address 147.123.20 to the kernel's list of accessible machines. An alternative method is to use the /etc/networks file. Once the route has been added to the kernel routing tables, it can be tested with the ping command. The inetd Daemon The inetd program is a holdover from the early days of TCP/IP UNIX development. When a UNIX machine was started, it would activate TCP/IP and immediately accept connections at its ports, spawning a process for each. This could result in many identical processes, one for each available port. To control the processes better, the inetd program was developed to handle the port connections itself, offloading that task from the server. The primary difference is that inetd creates a process for each connection that is established, whereas the server creates a process for each port (which leads to many unused processes). On many systems, some of the test programs and status information utilities are run through inetd. Typically, services like echo, discard, and time use inetd. The inetd program uses a configuration file usually called /etc/inetd.cfg, /etc/inetd.conf, or /etc/inetd.cf on UNIX systems. An extract of a sample /etc/inetd.cfg file is shown in the following code: # @(#)inetd.conf 5.2 Lachman System V STREAMS TCP source # # System V STREAMS TCP - Release 4.0 ftp stream tcp nowait NOLUID /etc/ftpd ftpd telnet stream tcp nowait NOLUID /etc/telnetd telnetd shell stream tcp nowait NOLUID /etc/rshd rshd login stream tcp nowait NOLUID /etc/rlogind rlogind exec stream tcp nowait NOLUID /etc/rexecd rexecd finger stream tcp nowait nouser /etc/fingerd fingerd comsat dgram udp wait root /etc/comsat comsat ntalk dgram udp wait root /etc/talkd talkd echo stream tcp nowait root internal discard stream tcp nowait root internal chargen stream tcp nowait root internal daytime stream tcp nowait root internal time stream tcp nowait root internal echo dgram udp wait root internal discard dgram udp wait root internal chargen dgram udp wait root internal daytime dgram udp wait root internal time dgram udp wait root internal The columns show the service name (which corresponds to an entry in the services file, such as /etc/services), the socket type (stream, raw, or datagram), the protocol name, whether inetd can accept further connections at the same port immediately (nowait) or must wait for the server to finish (wait), the login that owns the service, the server program name, and any optional parameters needed for the server program. The configuration file is read when the server is booted and every time a hang-up signal is received from an application. This enables dynamic changes to the file, because any modifications would be read and register on the next file read. The netstat Command The netstat program or a similar utility provides comprehensive information about the local system and its TCP/IP implementation. This is the program most commonly used by administrators to quickly diagnose a problem with TCP/IP. The actual information and its format supplied by the netstat utility differs with the operating system implementation, but it usually supplies the following important summaries, each of which is covered in more detail later: Communications end points Network interface statistics Information on the data buffers Routing table information Protocol statistics On some systems, information about the interprocess communications and other protocol stacks might be appended. The information to be displayed can usually be toggled with a command-line option. The output from a typical UNIX installation that uses the netstat command is shown in the next few sections, which discuss netstat and its output in more detail. The output and meaning might be different with other operating systems, but the general purpose of the diagnostic tool remains the same. Communications End Points The netstat command with no options provides information on all active communications end points. To display all end points (active and passive), netstat uses the -a option. The output is formatted into columns showing the protocol (Proto), the amount of data in the receive and send queues (Recv-Q and Send-Q), the local and remote addresses, and the current state of the connection. A truncated sample output is shown here: $ netstat -a Active Internet connections (including servers) Proto Recv-Q Send-Q Local Address Foreign Address (state) ip 0 0 *.* *.* tcp 0 2124 tpci.login merlin.1034 ESTABL. tcp 0 0 tpci.1034 prudie.login ESTABL. tcp 11212 0 tpci.1035 treijs.1036 ESTABL. tcp 0 0 tpci.1021 reboc.1024 TIME_WAIT tcp 0 0 *.1028 *.* LISTEN tcp 0 0 *.* *.* CLOSED tcp 0 0 *.6000 *.* LISTEN tcp 0 0 *.listen *.* LISTEN tcp 0 0 *.1024 *.* LISTEN tcp 0 0 *.sunrpc *.* LISTEN tcp 0 0 *.smtp *.* LISTEN tcp 0 0 *.time *.* LISTEN tcp 0 0 *.echo *.* LISTEN tcp 0 0 *.finger *.* LISTEN tcp 0 0 *.exec *.* LISTEN tcp 0 0 *.telnet *.* LISTEN tcp 0 0 *.ftp *.* LISTEN tcp 0 0 *.* *.* CLOSED udp 0 0 *.60000 *.* udp 0 0 *.177 *.* udp 0 0 *.1039 *.* udp 0 0 *.1038 *.* udp 0 0 localhost.1036 localhost.syslog udp 0 0 *.1034 *.* udp 0 0 *.* *.* udp 0 0 *.1027 *.* udp 0 0 *.1026 *.* udp 0 0 *.sunrpc *.* udp 0 0 *.1025 *.* udp 0 0 *.time *.* udp 0 0 *.daytime *.* udp 0 0 *.chargen *.* udp 0 0 *.route *.* udp 0 0 *.* *.* The output shown for the netstat commands in this section is from an SCO UNIX system. Each implementation of netstat is slightly different, so the output columns might change, and different options might be needed to obtain each type of report. Check with your system documentation for more details about your netstat implementation. In the preceding example, there are three active TCP connections, as identified by the state ESTABL. One has data being sent (as shown in the Send-Q column), and another has incoming data in the queue. The network names and port numbers of the connection ends are shown whenever possible. An asterisk (*) means there is no end point associated with that address yet. One connection is waiting to be hung up, identified by TIME_WAIT in the state column. After 30 seconds, these sessions are terminated and the connection freed. Any row with LISTEN as the state has no connection at the moment, and is waiting. There is no state column for UDP sessions because they do not have an end-to-end connection (as discussed on Day 5, "Gateway and Routing Protocols"). A CLOSED entry in the output shows that the connection is closed but hasn’t switched over to LISTEN yet. Network Interface Statistics The behavior of the network interface (such as the network interface card) can be determined with the -i option to the netstat command. This information quickly shows an administrator whether there are major problems with the network connection. The netstat -i command displays the name of the interface, the maximum number of characters a packet can contain (Mtu), the network and host addresses or names, the number of input packets (Ipkts), input errors (Ierrs), output packets (Opkts), output errors (Oerrs), and number of collisions (Collis) experienced in the current sampling session. The collisions column has relevance only for a networking system that enables packet collisions, such as Ethernet. A sample output from a netstat -i command is shown here: $ netstat -i Name Mtu Network Address Ipkts Ierrs Opkts Oerrs Collis ec0 1500 tpci merlin 34 0 125 0 0 lan0 1497 47.80 tpci_hpws4 11625 0 11625 0 0 lo0 8232 loopback localhost 206 0 206 0 0 An administrator can obtain more specific information about one interface by using the -I option with a device name and a time interval, specified in seconds, such as netstat -I ec0 30 to obtain specific information about the behavior of the ec0 (Ethernet) interface over the last 30 seconds. Data Buffers Information about the data buffers can be obtained with the netstat command's -m option. Monitoring the behavior of the buffers is important, because they directly impact the performance of TCP/IP. The output of the netstat -m command differs depending on the version of UNIX in use, reflecting the different implementations of the TCP/IP code. The netstat -m command output from a System V-based UNIX version is shown in the following code example. Entries are provided for the streamhead, queue, message descriptor table (mblks), data descriptor table (dblks), and the different classes of data descriptor tables. The columns show the number of blocks configured (config) and currently allocated (alloc), the number of columns free (free), the total number of blocks in use (total), the maximum number of blocks that were in use at one time (max), and the number of times a block was not available (fail). $ netstat -m streams allocation: config alloc free total max fail streams 292 79 213 233 80 0 queues 1424 362 1062 516 368 0 mblks 5067 196 4871 3957 206 0 dblks 4054 196 3858 3957 206 0 class 0, 4 bytes 652 50 602 489 53 0 class 1, 16 bytes 652 2 650 408 4 0 class 2, 64 bytes 768 6 762 2720 14 0 class 3, 128 bytes 872 105 767 226 107 0 class 4, 256 bytes 548 21 527 36 22 0 class 5, 512 bytes 324 12 312 32 13 0 class 6, 1024 bytes 107 0 107 1 1 0 class 7, 2048 bytes 90 0 90 7 1 0 class 8, 4096 bytes 41 0 41 38 1 0 total configured streams memory: 1166.73KB streams memory in use: 44.78KB maximum streams memory used: 58.57KB For the administrator, the failure column is important. It should always show 0s. If a larger number appears, that resource has been overtaxed and the number of blocks assigned to that resource should be increased (followed by a kernel rebuild and a reboot of the system to effect the changes). Routing Table Information Routing tables are continually updated to reflect connections to other machines. To obtain information about the routing tables, the netstat -r and -rs options are used. (The latter generates statistics about the routing tables.) The output from netstat -r and netstat -rs commands are shown in the following code example. The columns show the destination machine, the address of the gateway to be used, a flag to show whether the route is active (U) and whether it leads to a gateway or a machine (H for host), a reference counter (Refs) that specifies how many active connections can use that route simultaneously, the number of packets that have been sent over the route (Use), and the interface name. $ netstat -r Routing tables Destination Gateway Flags Refs Use Interface localhost localhost UH 4 10 lo0 merlin localhost UH 2 2 ec0 treijs hoytgate UG 0 0 ec0 47.80 bcarh736 U 12 21029 lan0 tpci sco4-57> netstat -rs routing: 0 bad routing redirects 0 dynamically created routes 0 new gateways found unreachable 2 destinations found unreachable 122 uses of a wildcard route 0 routes marked doutbful 0 routes cleared of being doubtful 0 routes deleted Protocol Statistics Statistics about the overall behavior of network protocols can be obtained with the netstat -s command. This usually provides summaries for IP, ICMP, TCP, and UDP. The output from this command is useful for determining where an error in a received packet was located, which then leads the user to isolate whether that error was caused by a software or network problem. Issuing the netstat -s command provides a verbose output. A sample output is shown in the following code. The entries are self-explanatory. tpci_sco4-67> netstat -s ip: 183309 total packets received 0 bad header checksums 0 with size smaller than minimum 0 with data size < data length 0 with header length < data size 0 with data length < header length 0 with unknown protocol 13477 fragments received 0 fragments dropped (dup or out of space) 0 fragments dropped after timeout 0 packets reassembled 0 packets forwarded 0 packets not forwardable 75 no routes 0 redirects sent 0 system errors during input 309 packets delivered 309 total packets sent 0 system errors during output 0 packets fragmented 0 packets not fragmentable 0 fragments created icmp: 1768 calls to icmp_error 0 errors not generated because old message was icmp Output histogram: destination unreachable: 136 0 messages with bad code fields 0 messages < minimum length 0 bad checksums 0 messages with bad length Input histogram: destination unreachable: 68 0 message responses generated 68 messages received 68 messages sent 0 system errors during output tcp: 9019 packets sent 6464 data packets (1137192 bytes) 4 data packets (4218 bytes) retransmitted 1670 ack-only packets (918 delayed) 0 URG only packets 0 window probe packets 163 window update packets 718 control packets 24 resets 9693 packets received 4927 acks (for 74637 bytes) 37 duplicate acks 0 acks for unsent data 5333 packets (1405271 bytes) received in-sequence 23 completely duplicate packets (28534 bytes) 0 packets with some dup. data (0 bytes duped) 38 out-of-order packets (5876 bytes) 0 packets (0 bytes) of data after window 0 window probes 134 window update packets 0 packets received after close 0 discarded for bad checksums 0 discarded for bad header offset fields 0 discarded because packet too short 0 system errors encountered during processing 224 connection requests 130 connection accepts 687 connections established (including accepts) 655 connections closed (including 0 drops) 24 embryonic connections dropped 0 failed connect and accept requests 0 resets received while established 5519 segments updated rtt (of 5624 attempts) 5 retransmit timeouts 0 connections dropped by rexmit timeout 0 persist timeouts 0 keepalive timeouts 0 keepalive probes sent 0 connections dropped by keepalive 0 connections lingered 0 linger timers expired 0 linger timers cancelled 0 linger timers aborted by signal udp: 0 incomplete headers 0 bad data length fields 0 bad checksums 68 bad ports 125 input packets delivered 0 system errors during input 268 packets sent The ping Utility The ping (Packet Internet Groper) utility is used to query another system to ensure that a connection is still active. (You may recall the ruptime utility from yesterday, which also does this. However, ruptime waits five minutes before trying the remote, and you may want to know right away if the connection is active.) The ping command is available on most operating systems that implement TCP/IP. The ping program operates by sending out an Internet Control Message Protocol (ICMP) echo request. If the destination machine's IP software receives the ICMP request, it issues an echo reply immediately. The sending machine continues to send an echo request until the ping program is terminated with a break sequence (Ctrl+C or the Delete key in UNIX). After termination, ping displays a set of statistics. A sample ping session is shown here: $ ping merlin PING merlin: 64 data bytes 64 bytes from 142.12.130.12: icmp_seq=0. time=20. ms 64 bytes from 142.12.130.12: icmp_seq=1. time=10. ms 64 bytes from 142.12.130.12: icmp_seq=2. time=10. ms 64 bytes from 142.12.130.12: icmp_seq=3. time=20. ms 64 bytes from 142.12.130.12: icmp_seq=4. time=10. ms 64 bytes from 142.12.130.12: icmp_seq=5. time=10. ms 64 bytes from 142.12.130.12: icmp_seq=6. time=10. ms --- merling PING Statistics --- 7 packets transmitted, 7 packets received, 0% packet loss round-trip (ms) min/avg/max = 10/12/20 An alternate method to invoke ping is to provide the number of times you want it to query the remote. Also, you could provide a packet length as a test. The following example instructs ping to use 256 data byte packets and try five times. Using ping to send large packets is one method of determining the network's behavior with large packet sizes, especially when fragmentation must occur. The ping program is also useful for monitoring response times of the network, by observing the reply time on packets sent as the network load (or the machine load) changes. This information can be very useful in optimization of TCP/IP. $ ping merlin 256 5 PING merlin: 256 data bytes 256 bytes from 142.12.130.12: icmp_seq=0. time=20. ms 256 bytes from 142.12.130.12: icmp_seq=1. time=10. ms 256 bytes from 142.12.130.12: icmp_seq=2. time=10. ms 256 bytes from 142.12.130.12: icmp_seq=3. time=20. ms 256 bytes from 142.12.130.12: icmp_seq=4. time=10. ms --- merling PING Statistics --- 5 packets transmitted, 5 packets received, 0% packet loss round-trip (ms) min/avg/max = 10/13/20 Some older implementations of ping simply reply with a message that the system at the other end is active. (The message is of the form X is alive.) To obtain the verbose messages shown previously, the -s option must be used. The ping program is useful for diagnostics because it provides four important pieces of information: whether the TCP/IP software is functioning correctly; whether a local network device can be addressed (validating its address); whether a remote machine can be accessed (again validating the address and testing the routing); and verifying the software on the remote machine. Most non-UNIX TCP/IP implementations provide ping utilities as part of their suite. For example, Figure 7.4 shows the NetManage ChameleonNFS ping utility. The Chameleon ping sends only a single ICMP packet instead of a continuous stream, but is useful for verifying that a remote machine is responding. Figure 7.4. ChameleonNFS uses a ping utility to send a single packet. Windows 95 has a ping utility built into the distribution software, but it is DOS-based and doesn't use the Windows 95 GUI. Figure 7.5 shows the Windows 95 ping utility used to ping another machine on the network. Figure 7.5. The Windows 95 ping utility is DOS-based. Tracing a Connection There is a tracing option built into TCP/IP. When simpler methods have failed, this option can be used to trace a problem. To activate the trace, a system call is sent to the end point that turns on a flag. Most TCP/IP implementations enable the tracing option to be turned on from the command line using the -d (debug) option. When tracing is turned on, all activities are echoed to a buffer or to the screen, depending on the system configuration. The output from the TCP/IP tracing option is examined using the program trpt (trace report). A specific connection can be specified, or all behavior passing through TCP/IP can be displayed. The output from trpt is verbose and of little interest to most users. Summary This chapter has shown you the basic administration programs used with TCP/IP, as well as the configuration files that are necessary in order to use symbolic names. Although this information is not likely to be used by most users, knowing the available tools and the type of diagnostics that can be produced is useful in better understanding TCP/IP. Q&A All the TCP/IP protocols available to you are listed in a system configuration file. Which file is this? All TCP/IP protocols are listed in /etc/ protocols. The file lists the protocol name and the corresponding protocol number. What is a loopback driver used for? The loopback driver is a virtual circuit within the host machine, avoiding all contact with the physical network itself. The most common use of a loopback driver is as a diagnostic. By sending data to the loopback driver, you can make sure the protocols are working correctly on your machine. Without this capability, it would be difficult to separate network problems and software configuration problems. What does the following excerpt from a netstat -a command tell you? Proto Recv-Q Send-Q Local Address Foreign Address (state) ip 0 0 *.* *.* tcp 0 1024 tpci.login merlin.1034 ESTABL. tcp 8756 0 tpci.1035 treijs.1036 ESTABL. tcp 0 0 tpci.1021 reboc.1024 TIME_WAIT tcp 0 0 *.1028 *.* LISTEN tcp 0 0 *.6000 *.* LISTEN This extract shows there are two established TCP connections (to merlin.1034 and treijs.1036), one of which is sending information and the other receiving. The connection to reboc.1024 is waiting to hang up. There are two ports waiting for a connection. What is the utility ping used for? The ping utility is used to query another system. It sends an ICMP message to the remote and waits for a reply. The ping command is very useful for testing connections. What command gives you overall statistics about the network protocols running on your system? One of the best summaries is obtained with the netstat -s command. |